Department Essentials

This page is dedicated to supporting departments, vendors and partners of Florida State University. Review the list below for valuable services available to enhance and support your department’s day-to-day operations. Visit the Employee or Student pages to browse additional ITS services for individuals. For a complete list of services, search the ITS Service Catalog.

ITS Services

Skype for Business

Skype for Business (Lync)
Real-time communications via instant messaging, audio calls, video calls, Web conferencing and desktop sharing

Purchase Software*
Buy software for your departmental computers including Microsoft, Adobe and Apple products

lynda.com*
Free access to tutorials for anything from mastering Excel formulas to personal development

Request Application Access
Request access to various university applications including myFSU BI, Admissions and more

Computing Technology Support
Services for computers including software installation, maintenance and support

Web Services
Assistance with website development and content management

Electronic Signatures
Electronic signature service for securely sending and signing university documents

ITS Support

ITS Service Desk
The first point of contact for IT questions, orders, repairs, troubleshooting and user guides

Submit Case*
Submit a support request for help resolving campus issues, including email, FSUID and sign in troubles

Request a Repair
Repairs for Internet, building access and cable TV
For all other services, please use the FSU Service Center

* Requires signing in with your FSUID (username & password) 

Directory Assistance
Update directory information and search FSU directories


ITS Service Desk

Call: 850-644-HELP(4357)
Online Chat
Hours: Monday-Friday 8AM-6PM
Submit a Support Request
After Hours Support