ITS processes nearly 22,000 spring 2020 requests for pass/fail grading
Florida State University, like many universities around the country this spring, pivoted from the norm to address and respond to COVID-19, with particular concerns as to how it would affect the health and well-being of students. In doing so, FSU moved to online classes mid-semester. Recognizing some students may experience challenges or disruptions that could influence grade outcomes, FSU allowed undergraduate degree-seeking and non-degree-seeking students to change undergraduate-level classes from graded (letter grades) to satisfactory/not satisfactory (pass/fail) grades for the spring 2020 semester. Additionally, FSU adjusted the academic standing rules for spring 2020 to "do no harm." This means a student's academic standing will not be adversely impacted by grades earned in spring 2020 courses; however, a student could improve their standing with grades earned if they performed well.
In order to support these decisions in a limited timeframe, a series of configurations and modifications were made to myFSU Student Central, Canvas and DataCache. These changes impacted student self service, academic requirements and academic standing rules, the Canvas grade tool, DataCache views, the Term Honors program and transcripts.
A close collaboration, significant testing effort and communication campaign involved members of the Office of the University Registrar, Undergraduate Studies Academic Advising Support, the Office of Distance Learning Canvas team and ITS. Members of the ITS Student Application Services, Data & Analytics and myFSU Portal teams worked with the other university offices to process 21,851 requests for pass/fail grade changes in a two-week span.